Are you ready to join the journey to becoming a world-class organisation? Most organisations improve as a reaction to feedback or in increments driven by a particular project. What if you could improve continuously, across the board, by being innovative and proactive? Critically, what if you could change before your competitor does?
This course is designed to give the most current ideas, skills, and the necessary tools to take away and implement in your organisation. For any organisation to be successful and to continually improve, the commitment of management and all personnel is vital. Designed for all levels of the organisation, this course discusses practical methods to build both engagement and commitment to a proactive workforce. It covers topics that help identify opportunities for improvement beyond those typically used in business, how to bring about innovative thinking in the workplace, how to capture the vital knowledge within the organisation in line with ISO9001 and increase your focus on sustainability helping to increase the public perception of the organisation.
This course is part of the Diploma of Quality Auditing, the Diploma of Leadership & Management and the Diploma of Aviation Management.

1. Course Introduction
2. Systems Thinking & Continual Improvement Concepts
3. Traditional Methods and Tools
4. A New Approach to Improvement
5. Driving Innovation
6. Knowledge Management
7. Sustainability in Aviation

BSBMGT516 Facilitate continuous improvement
BSBINN502 Build and sustain an innovative work environment
BSBINM501 Manage an information or knowledge management system
BSBSUS501 Develop workplace policy and procedures for sustainability

Managers, Team Leaders & Supervisors working in an operational or administrative environment who are responsible for the day to day management of an organisations management system, this would include purchasing, human resources, senior management and quality assurance personnel.

Safety, Quality & Compliance Managers in an operational or administrative environment who are responsible for ensuring that organisational & operational compliance is maintained, whilst continually improving performance.

Lead & Internal Auditors looking to further develop their knowledge of effective systems management and continual improvement.

 

This course includes complimentary enrolment onto the Online Course – Introduction to ISO9001 & Quality Management Systems