Emergency Response Plan Course
Prepare for threats | Be confident to respond
Duration: 2-days
Availability: Currently seeking expressions of interest
Delivery: Blended (Online and face-to-face learning)
Course Overview
Disaster can strike your organisation at any time. You face many threats every day, including aviation incidents, natural disasters, technology, process, infrastructure failures, industrial actions and so on.
If you don’t prepare for events like these, the impact on your organisation exponentially increases. We see examples of unprepared organisations regularly on the news – the significant adverse financial, operational, reputational and legal consequences they suffer. The ICAO Safety Management Manual indicates that aviation/airport operators must consider a wide range of emergency scenarios, including emergency responses to accidents/incidents, but also business continuity, security, and/or quality-related emergency situations.
Just having a plan is not enough, however. The plan needs to be well practised and tested, which is why exercises are so valuable. Exercising your plan is crucial to confirming your plans are effective, to build the competency and confidence of staff to respond, and to confirm all information is up-to-date. Conducting exercises also builds relationships with stakeholders and increases their confidence in your organisation.
Recognition of Training
This course is part of the Diploma of Aviation Management. Upon successful completion of this course, including all assessments, participants will receive a statement of attainment.
PUAEMR031 Design emergency management exercises- PUAEMR008B Contribute to an emergency risk management process
Who Should Attend?
- Safety Managers
- Safety Assurance Officers
- Safety Investigators
- WHS Officers
- Corporate, flight operations, maintenance or ground operations
- Any persons involved in or supporting an emergency response plan
Course Overview
This is a blended course where the theoretical foundation is built via online learning, while the practical application is held in a classroom setting.
Unit of competency details
PUAEMR031 – Design emergency management exercises
- Determine exercise purpose
- Design and plan exercise activities
- Assess exercise risks
- Plan resource allocation
PUAEMR008B – Contribute to an emergency risk management process
- Clarify the community context
- Apply the community risk management methodology
- Develop risk statements and treatment options
- Promote ownership of the process and outcomes
- Work cooperatively with other participants and stakeholders
Benefits of This Course
- Training aligned with industry standards, workplace requirements and skill sets
- Resources and materials that may include workbooks, guides and/or slides
Course Facilitators
Your qualified facilitators have extensive experience working at airports in war zones, dealing with airfield emergencies, as well as aviation-related supply chain, security, quality, and business continuity crises. In Australia, our facilitators have managed crises in commercial organisations as well as performed leadership roles in government agency disaster management. Currently, they run Phoenix Resilience a service provider in emergency plan development and exercise delivery.
You can find more information about your instructors here:
Nationally Recognised Training Organisation
Southpac Aerospace – ID32353 is approved to meet standards set for RTO training. Our organisation is consistently upgrading and improving our course material through participant feedback and authority auditing processes. This framework ensures you are receiving the highest level of training within the industry.
Do you need help building your ERP?
Southpac Aerospace is collaborating with Phoenix Resilience to provide a premium service in both ERP document development and exercise delivery. If you are not sure where to start with your Emergency Response Plan, contact us now to find out more.
Download Course Brochure
Testimonials
Phoenix Resilience provided risk and resilience management services to the Outback Air Race, an around Australia fund raising event for light aircraft held every three years, organised by a volunteer association. With ever escalating expectations from both society and regulatory bodies around risk management for public events, we found the assistance from Lisa and Jason at Phoenix Resilience to be highly valuable. Their domain knowledge of aviation and their pragmatic application of sound risk management principles was superb. They significantly improved the ability of the event to plan for and cope with potential threats and incidents. We unreservedly recommend risk and incident management services provided by Phoenix Resilience.
At the Prague TFG conference in 2010 Lisa presented a paper on the application of particle counting technology to monitor and improve aviation fuel quality at Kandahar Airbase, Afghanistan. This presentation was enormously well received under the attendants. As a result, Lisa was invited to participate in the revolutionary work group that was tasked with creating a globally accepted manual for aviation fuel handling on behalf of the International Civil Aviation Organization (ICAO). This work group consisted of the global leading experts in aviation fuel handling and quality control.”
I have had the pleasure of working with Jason for a great number of years both in his role with Brisbane City Council and also formerly with Emergency Management Queensland at Kedron. His expertise and willingness to more broadly assist the development of disaster management in Queensland has been invaluable over many years
Phoenix Resilience helped us design and implement a robust resilience program for our organisation. Recently, Lisa ran a training and practice event where we talked through a crisis scenario and, as the leadership team, we had to apply the plans we designed. Shortly after this training we experienced a real disruptive event and, thanks to the plans we developed and training and practice we had with Phoenix Resilience, we were much better prepared to respond and recover effectively and with confidence.
Case Studies
Atlanta Airport
“A power outage at Atlanta’s main airport cost Delta up to $50 million”www.cnbc.com/2018/01/03/delta-atlanta-power-outage-cost-it-up-to-50-million.html
Dreamworld
“Ardent flags $94 million loss as Dreamworld visitors stay away”www.news.com.au/finance/business/
Malaysian Airlines
“Malaysia Airlines has seen its losses deepen after Flight 370 vanished two months ago, raising questions about the future of the 76-year-old carrier.” And“The firm has lost more than 40% of its market value this year.”
www.bbc.com/news/business-27435455
