This course will look at some of the key competencies involved in managing Human Factors in complex socio-technical systems. It will consider these from both a safety and performance viewpoint, and will look at topics such as situational awareness, decision-making, communication, and leadership, through a Human Factors lens. Human performance issues will also be addressed with the management of workload, stress and fatigue at both an individual and management level.

DAY 1

• What is Human Factors?
• Maintaining a culture of safety
• Situational awareness
• Decision making
• Leadership and emotional intelligence

DAY 2

• Teamwork
• Communication and conflict management
• Workload management
• Stress management
• Fatigue management

Upon completion of this course, participants will be able to:

• Manage Human Factors in complex socio-technical systems
• Remain situationally aware
• Solve problems and make effective decisions commensurate with risk
• Manage teams using various leadership styles and with emotional intelligence
• Promote teamwork, followership and a culture of safety
• Communicate effectively in varying situations
• Manage conflict and promote productive workplace relationships
• Manage workload during high tempo operations
• Manage stress and fatigue individually and within an organisation

This course is developed for managers in high risk or high reliability industries – not just aviation.

Managers from a range of industries – including transport, logistics, mining, oil & gas or construction – will benefit from the information presented in this course, and the way in which it is delivered.

We Are A Nationally Recognised Training Organisation

Southpac Aerospace – ID32353  is approved to meet standards set for RTO training.  Our organisations is consistently upgrading and improving our course material through participant feedback and authority auditing processes.  This framework ensures you are receiving the highest level of training within the industry.

We provide you with

• Highly trained and engaged facilitators to make the most of your study.  Our trainers all have extensive experience not only as trainers and auditors but also within industry areas including Defence, Major airlines, General Aviation and Manufacturing & Maintenance organisations
• Training aligned with industry standards, workplace requirements and skill sets
• Resources and materials that may include workbooks, guides and/or slides
• Ongoing support for developing your career pathways

Contact us now to reserve your seat or discuss your study options.

P: +61 7 5533 9988
[email protected]