Investigating problems and designing effective solutions
Course Overview:
Duration: Flexible
Delivery: This course is only available as In-House Corporate Training (for group bookings by arrangement). It is not offered as a public course for individual enrolment. Contact us to arrange a quote and dates to facilitate this course for your organisation, either face-to-face or virtually.
Course Summary:
This course has been designed to help managers and systems practitioners to better understand the systems that they manage and to take a wider view when addressing perceived problems and issues. The temptation, particularly in high pressure environments, is to apply a “sticking plaster solution” or a quick fix. Such an approach often fails to address the underlying issues, gain appropriate support and staff buy-in and invariably the measures fail. This course addresses the steps and skills required to truly understand system issues, identify and evaluate the potential options and to implement effective corrective actions.
