In most workplaces management exists to serve two functions; managing of things and managing people.
 
Managing things can involve the tangible or intangible‚ from actions and activities to delivering results and keeping projects on track. Those who manage things are often responsible for people but demonstrate their planning‚ monitoring, reporting, controlling, delegation, inspection and time management skills in delivering results and outcomes, usually with other processes, projects or departments relying on the outputs of their management.
 
Manning people involves a whole other element of understanding the diverse, complex and ever changing nature of humankind. It involves interaction, communication, understanding, leading, motivating, engaging, supporting, developing and nurturing people. Managing people is often key to being able to manage and deliver outcomes of products, services and results. Different people respond to different management styles and ways of communication therefore those who manage people must be able to communicate with and understand what motivates the people they manage.
 
For any person to be an effective manager and leader of others they must first be an effective manager and leader of self!