Why understanding Human Factors enhances performance and safety in aviation

Two maintenance workers in an aerodrome hangar discuss how to implement recently learnt safety improvements from a Southpac Aviation Maintenance Human Factors Course.

Southpac’s upcoming Human Factors courses look at humans as components of complex systems. Therefore, how people are ultimately responsible for ensuring the success and safety of the aviation industry.

As we adapt to the unpredictable changes happening in our world, it’s never been more critical to have a deep understanding of the human factors that affect both safety and performance in high risk industries such as aviation.

Sometimes, human error can have critical consequences. Many studies attribute up to 80% of critical incidents to human error. Consequently, Understanding human factors is not only important for the maintenance sector, but provides valuable knowledge for all areas of the aviation industry. Roles including passenger or customer service can also be optimised by focusing on human factors.

Southpac’s Aviation Maintenance Human Factors Course aligns with Part-145 requirements for aviation Human Factors training. This course looks at humans as components of complex systems – examining how these sociotechnical systems harmonise to produce safe and effective operations.

The course focuses on:

  • Human performance and limitations
  • Understanding error and violations
  • Safety and Organisational culture
  • Sleep and fatigue management
  • Situational awareness
  • Teamwork and communication

Our new Human Factors for Managers Course explores Human Factors in a management context across a range of applications and disciplines. This course will look at some of the key competencies involved in managing Human Factors from both a safety and performance viewpoint.

It will look at topics such as:

  • Maintaining a safety culture
  • Decision making
  • Leadership and emotional intelligence
  • Communication and conflict management
  • Workload, stress and fatigue management

Importantly, our facilitators are renowned specialists in aviation human factors. As a result, providing participants with the latest human factors knowledge to enhance performance and safety within their own organisation.

Upcoming Course Dates

2-Day Aviation Maintenance Human Factors Course


Southpac’s Human Factors Course will develop your human factors skills and understanding, allowing you to improve safety and organisational culture. While it is applicable to aviation maintenance, the course address various sectors of the aviation industry and is valuable to anyone in the aviation industry.

15 & 16 February, 2022 | LIVE & Virtual

Human Factors for Managers Course


This new Human Factors for Managers course introduces Human Factors in a management context across a range of applications and disciplines. Developed for any industry, the course will equip managers in any field with the knowledge to understand and deal with the Human Factors challenges faced in complex socio-technical systems.

17 18 May, 2022 | LIVE & Virtual