Project Description

Public Safety
Emergency Management Course

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Publicly or In-House

LIVE & Virtual

3 Day Course
Units of Competency

2 Units

Prepare for threats | Be confident to respond

Develop, test and exercise an emergency management plan

Course Overview:

Duration: 3 days

LIVE & Virtual

Course Investment:

LIVE & Virtual – $1,595.00 AUD (GST Exempt)

Course Summary:
This course will provide you with the knowledge and tools to become prepared to manage risks and hazards. The three-day course covers emergency risk management, emergency planning and emergency management exercises.

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Facilitated by experienced disaster and risk management instructors from Phoenix Resilience.

Pheonix Resilience
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LIVE Learning Virtual Classroom

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This summer season is looking to be very challenging. Not only do we have to be prepared for bush fires, cyclones and floods, we have to be able to respond while in the midst of a global pandemic. This course will provide you with the knowledge and tools to become prepared!

We cover emergency risk management, emergency response planning and emergency management exercises. A common risk treatment measure is developing an Emergency Plan, but just having a plan is not enough. The plan must be well-practised and tested. Exercising your plan is crucial to confirming it’s effective, to build staff competency and confidence in disaster situations, and to confirm all information is up-to-date. Conducting exercises also build relationships with stakeholders and increases their confidence in your organisation.

The main objectives of this course are to understand how to:

  • Effectively conduct an emergency risk assessment
  • Understand emergency risk management principles and processes
  • Develop an Incident Action Plan
  • Design an effective emergency exercise that meets the expectations of stakeholders
  • Manage exercise risks and develop an exercise plan
  • Engage stakeholders and the community for emergency risk management, emergency response planning and exercise design purposes
Recognition AQF Units of Competency:

  1. PUAEMR013 Design emergency management exercises
  2. PUAEMR008 Contribute to an emergency risk management process
Through the LLVC Online Experience


Duration &
3-Days, with homework completed through the week.
Assessment Online – Students will access their assessment online, and complete at their own pace.

1. Emergency Risk Assessment

  • Introduction into emergency management and preparedness cycle
  • Different international and Australian emergency risk assessment frameworks
  • Emergency risk management principles and process
  • Community context
  • Hazard identification
  • Risk evaluation and assessment
  • Developing risk treatment strategies

2. Emergency Management Plan

  • Emergency management principles
  • ‘All Hazards’ emergency management process
  • Command, Control, Coordination and Communication
  • Situational awareness
  • Incident response planning and the planning cycle
  • Incident Action Plan
  • Managing complex events

3. Design Emergency Management Exercises

  • Exercise types
  • Exercise planning, design and delivery process
  • Stakeholder engagement
  • Development of exercise products – Exercise Concept, Scenario and injects, Master Schedule of Events, Exercise Plan, Excon Instruction
  • Exercise risk management

Upon successful completion of this course, including all assessments, participants will receive a statement of attainment including;

PUAEMR008 Contribute to an emergency risk management process
PUAEMR013 Design emergency management exercises

  • Includes two Units of Competency towards the Diploma of Quality Auditing, Diploma of Leadership and Management, and Diploma of Aviation (Aviation Management)
  • You become more valuable to your organisation by knowing how to reduce risks and increase preparedness
  • You will feel confident and competent performing your disaster management duties 
  • Upon completion of these models, you will be up-to-date with the latest industry standards, best practice and workplace requirements
  • You will have access to the tools and materials needed to implement emergency risk management and design emergency management exercises.

People working in emergency services agencies, government and non-government agencies, private sector and professionals who have a role or responsibility in risk and/or emergency management.

We Are A Nationally Recognised Training Organisation

Southpac Aerospace – ID32353  is approved to meet standards set for RTO training.  Our organisations is consistently upgrading and improving our course material through participant feedback and authority auditing processes.  This framework ensures you are receiving the highest level of training within the industry.

We provide you with

  • Highly trained and engaged facilitators to make the most of your study.  Our trainers all have extensive experience not only as trainers and auditors but also within industry areas including Defence, Major airlines, General Aviation and Manufacturing & Maintenance organisations,
  • Training aligned with industry standards, workplace requirements and skill sets,
  • Resources and materials that may include workbooks, guides and/or slides.
  • Ongoing support for developing your career pathways!

Your qualified facilitators have extensive operational experience managing emergencies, ranging from natural disasters to industrial disasters to politically motivated violence. Currently they own and operate Phoenix Resilience Pty Ltd, an Australian Veteran-owned business and service provider, that’s delivering risk management and emergency preparedness projects across Australia.

Lisa and Jason are your facilitators for the Public Safety Emergency Management Course.

Phoenix Resilience partners with Southpac Aerospace for this course

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Contact us now to reserve your seat or discuss your study options.

P: +61 7 5533 9988 

What our clients say about us

Phoenix Resilience provided risk and resilience management services to the Outback Air Race, an around Australia fund raising event for light aircraft held every three years, organised by a volunteer association. With ever escalating expectations from both society and regulatory bodies around risk management for public events, we found the assistance from Lisa and Jason at Phoenix Resilience to be highly valuable. Their domain knowledge of aviation and their pragmatic application of sound risk management principles was superb. They significantly improved the ability of the event to plan for and cope with potential threats and incidents. We unreservedly recommend risk and incident management services provided by Phoenix Resilience.

Stuart Payne, Race Manager - Outback Air Race 2018

At the Prague TFG conference in 2010 Lisa presented a paper on the application of particle counting technology to monitor and improve aviation fuel quality at Kandahar Airbase, Afghanistan. This presentation was enormously well received under the attendants. As a result, Lisa was invited to participate in the revolutionary work group that was tasked with creating a globally accepted manual for aviation fuel handling on behalf of the International Civil Aviation Organization (ICAO). This work group consisted of the global leading experts in aviation fuel handling and quality control.”

Michel Baljet, Assistant Director Operations, Technical Fuel Services for the International Air Transport Association (IATA)

I have had the pleasure of working with Jason for a great number of years both in his role with Brisbane City Council and also formerly with Emergency Management Queensland at Kedron. His expertise and willingness to more broadly assist the development of disaster management in Queensland has been invaluable over many years

Iain Mackenzie, Inspector-General Emergency Management Queensland

Phoenix Resilience helped us design and implement a robust resilience program for our organisation. Recently, Lisa ran a training and practice event where we talked through a crisis scenario and, as the leadership team, we had to apply the plans we designed. Shortly after this training we experienced a real disruptive event and, thanks to the plans we developed and training and practice we had with Phoenix Resilience, we were much better prepared to respond and recover effectively and with confidence.

Katrina Beasley, COO The Prince Charles Hospital Foundation

Logan City Council have been partnering with Phoenix Resilience for over a year to deliver disaster management training and exercises to our Local Disaster Coordination Centre staff, Local Recovery Group and Local Disaster Management Group.  The facilitators have brought their wealth of knowledge and experience to consistently deliver a tailored and engaging experience for all participants. Meticulous planning by Lisa and Jason into all elements of exercise design ensures that objectives are met resulting in continuous improvement for Council.

Margaretta Burton, Disaster Management Program Leader - Logan City Council
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